FAQ

How long will my order take to arrive?

Orders are dispatched within 1–3 business days, and standard shipping usually takes 7–15 business days depending on your location. You'll receive a tracking link by email as soon as it ships — full details are on our Shipping Info page.

What is PDRN (“salmon DNA”)?

PDRN is a skin-conditioning ingredient made famous by Korean skincare, traditionally derived from salmon. It's loved for helping skin look plump, hydrated and radiant. Our serum pairs it with hyaluronic acid for that “glass skin” finish.

How do I use the Glass Skin Ritual?

Two simple steps: apply a few drops of the PDRN serum to clean skin, then smooth on the collagen gel mask and leave it for 3–4 hours, until it turns transparent, before removing. See the full routine on our How It Works page.

Is it suitable for sensitive skin?

The ritual is designed to be gentle and hydrating. As with any new skincare, we recommend a small patch test first. If you have a specific skin condition or allergy, please check with your doctor before use.

How soon will I see results?

Many people notice a fresh, dewy glow straight after the first use. For firmer, more radiant skin, consistent use over a few weeks gives the best results.